Shipping policy
Shipping Policy
Thank you for shopping with Cosmetics parlor. We are committed to providing you with a seamless shopping experience. This shipping policy outlines how we process and deliver your orders.
1. Shipping Methods and Delivery Time
We offer the following shipping options for all orders placed on our website or in-store:
- Standard Shipping: Delivery within 5-7 business days (domestic).
- Expedited Shipping: Delivery within 2-3 business days.
- International Shipping: Available to select countries. Delivery times may vary based on the destination.
Please note that shipping times are estimates and may vary due to factors beyond our control, such as weather, holidays, or delays caused by carriers.
2. Shipping Costs
Shipping costs are calculated at checkout based on the delivery method you select, the weight of your order, and your location. You may be eligible for free shipping on orders over a certain amount. Free shipping offers will be clearly stated on our website.
3. Order Processing Time
All orders are processed within 1-2 business days, excluding weekends and holidays. Orders placed after 2:00 PM or on weekends will be processed the next business day. During peak times (e.g., holiday seasons), processing times may be longer, and we will notify you if there are any significant delays.
4. Shipping Restrictions
We currently ship to the following regions: [list countries, states, or cities you ship to]. We do not ship to P.O. Boxes or APO/FPO addresses. If you are located in a restricted area, please contact us for further assistance.
5. Tracking Your Order
Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to check the status of your shipment. Please note that it may take 24-48 hours for the tracking information to be updated after your package is shipped.
6. Lost or Damaged Packages
We take great care to ensure your order arrives in perfect condition. If your package is lost or damaged during transit, please contact us within [X] days of the expected delivery date. We will assist you in resolving the issue by working with the carrier to investigate the status of your shipment.
7. Address Accuracy
Please ensure that the shipping address you provide is complete and accurate. We are not responsible for delayed or lost shipments due to incorrect or incomplete addresses. If you notice an error in your address, please contact us immediately.
8. International Shipping
For international orders, please note that customs duties, taxes, or other fees may apply depending on your country’s regulations. These charges are the responsibility of the recipient, and we encourage you to check with your local customs office for more details before placing an order. We are not responsible for any delays or issues related to customs clearance.
9. Returns and Exchanges
Please refer to our Return and Exchange Policy for detailed information on how to return or exchange items. Shipping fees for returns are typically the responsibility of the customer, unless the return is due to our error or a defective product.
10. Contact Us
If you have any questions about shipping or need assistance with your order, please don't hesitate to contact us at:
cosmeticparlor@gmail.com
03217399116